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Veego
Veego is a leading technology firm that specializes in providing Dynamic Contextual Intelligence (DCI) solutions to Communication Service Providers (CSPs) worldwide. The company prides itself in enabling CSPs to understand their subscribers' connected home network, devices, and apps empathetically.
The company offers products including Veego Engage, Veego Active, Veego Care, and Data Packs. Veego Engage, a data-driven SaaS platform, gives CSPs insight into their subscriber base and network performance to determine service flaws and support segmentation. Alternatively, Veego Care aids Technical Support Reps (TSRs) with real-time detection of issues and recommendations for problem resolution, while Veego Active is an intuitive mobile app for subscribers to monitor and control their internet service.
Veego's insightful approach to customer care and operational processes, driven by AI and analytics, makes it stand out in the industry. It provides tailored solutions, boosted by proactive care, to improve customer experience while minimizing costs.